These User Terms (hereinafter referred to as “These Terms”) are created by the operating entity of the Chloe Al Software (hereinafter referred to as “This Software”) (hereinafter referred to as “We”), and are designed to clarify the rights and obligations of users (hereinafter referred to as “You”) in using all services provided by this Software, such as artificial intelligence interactions, intelligent content generation, data processing, and other services, as well as the service rules and bilateral liability boundaries. These Terms apply to all your actions in accessing, registering, and using this Software through any terminal device (computer, mobile phone, tablet, web endpoint, etc.). Your registration or use of this Software is considered as having fully read, understood, and voluntarily accepted all the terms and conditions of these Terms; if you do not agree with these Terms, do not access, register, or use this Software.
1. Service Definition and Scope
1.1 Service Content
1.1.1 Core AI Services
This Software provides you with core services related to artificial intelligence, including but not limited to text interactions, intelligent content generation (text, code, images, etc.), speech/image recognition and interpretation, data curation and analysis, personalization feature adaptation, etc., with the specific content of the services based on the disclosure of the current release of this Software.
1.1.2 Service Changes
We have the right to adjust, add, or terminate certain features of the Services based on technological iterations, business development, and international compliance requirements. You will be notified of the changes through software pop-ups, official emails, and announcements 7 natural days in advance. Your continued use of the Services will be considered as consenting to the changes.
1.2 Applicability Scope
1.2.1 Subject Applicability
This provision is binding on all individuals, corporations, and other organizations who use this Software, and those who use it on behalf of corporations or other organizations must provide legal authorization and assume appropriate responsibility.
1.2.2 Regional Applicability
This Software is intended for use in regions that comply with international laws and regulations as well as local regulatory requirements. You commit to use it in legally accessible areas and take the risk of avoiding regional restrictions at your own risk.
2. Account Registration and Management
2.1 Registration Requirements
2.1.1 Information Authenticity
When registering, you must provide a real, valid, and complete email address and set a secure password. False or invalid information will result in your registration being rejected or your account being logged out.
Age Limits
Use by minors under the age of 16 requires the consent and registration on behalf of the legal guardian, who fulfills parental responsibilities and bears full responsibility for use.
2.2 Account Management
2.2.1 Account Management
The account belongs to you, you need to properly guard your identity credentials, and you must not leak, rent, or transfer them. You will bear the losses caused by the theft of your account.
2.2.2 Exceptional Handling
If an account is found to be unusually logged in or compromised, it is necessary to immediately change the password and notify us through the official contact email ahmadsani1974@outlook.com. You will bear the costs of failure to notify us in time.
3. User rights and obligations
3.1 User Rights
3.1.1 Rights to Use the Services
Under the premise of compliance with this Ordinance, you have the right to reasonably use all AI services in this Software, to freely select features, and to set usage preferences.
3.1.2 Feedback and Claims
We have the right to make suggestions, consultations, or complaints about service quality, functional experience, and we will provide feedback within 30 business days after submission through designated email address.
3.2 User obligations
3.2.1 Compliance Use Obligations
Strictly comply with international law and regulations as well as this Ordinance, and do not use this Software to engage in acts that violate law, regulations, and common decency.
3.2.2 Content Legal Obligations
The content entered and uploaded must be legal, must not contain prohibited content such as illegal, vulgar, infringement of rights, and must not induce AI to generate illegal content.
4. AI Service Usage Rules
4.1 Core Functionality Usage Specifications
4.1.1 Interaction and Generation Rules
Submit legal and clear usage requirements, and do not abuse the functionality maliciously; AI-generated content needs to verify its own legality, and you bear the consequences of your use yourself.
4.1.2 Functional Restriction Rules
We have the right to reasonably restrict the scope of features and frequency of use based on account type, usage behavior, and unlawful use will further restrict or disable features.
4.2 Paid Service Rules (If applicable)
4.2.1 Charges and renewal fees
The premium service charge standards are published on the service page, corresponding services are activated after payment, and free services are automatically resumed when the effective period expires without renewal fees (if applicable).
4.2.2 Refund Rules
Refunds are not provided after the opening of paid services. Refunds will be prorated for unused hours if the software itself fails and cannot be repaired.
5. Intellectual Property Attribution
5.1 Our Intellectual Property Rights
5.1.1 Intellectual Property Rights Related to Software
All Intellectual Property Rights, such as programs, algorithms, interface designs, trademarks, etc. of this Software belong to us or the relevant rights holders and are protected by international Intellectual Property Law.
5.1.2 Licensed Usage Scope
You receive only the non-exclusive, non-transferable use rights within the scope of your use, and you are not allowed to copy, decode, or disseminate the software-related results without permission.
5.2 User-Related Intellectual Property Rights
5.2.1 Intellectual Property Rights for User Submissions
The intellectual property rights to the content you upload and submit belong to you or the original rights holder, and you need to ensure that you have received a legal authorization.
5.2.2 Intellectual Property Rights for AI-Generated Content
Legal and compliant AI-generated content, intellectual property rights are yours, and you are not allowed to separately extract and distribute the core software-related content.
6. Service Suspension and Termination
6.1 Active Termination
6.1.1 Active User Logout
You can request to sign out of an account through account settings or by specifying a mailbox. Prior to signing out, you need to back up important data, and after signing out, it cannot be restored.
6.2 We Pause/Terminate
6.2.1 Violation Scenario
If you violate this Ordinance or any legal regulation, we have the right to suspend, terminate the service or log out of the account, depending on the circumstances, and will not be liable for compensation.
6.2.2 Irresistible and Technical Causes
Due to natural disasters, network disruptions, technical failures, and other factors causing service anomalies, the service can be suspended and notified to you, and the terminable service cannot be resolved for a long time.
7. Disclaimer
7.1 Service and Technology Disclaimer
7.1.1 Service Stability Disclaimer
There is no guarantee that the service will be uninterrupted and error-free, no guarantee that the AI-generated content will be absolutely accurate, and no liability for compensation for losses caused by related failures.
7.1.2 AI Content Disclaimer
Biases and errors in AI-generated content are validated and handled by you, and you bear the risk of using the relevant content.
7.2 External and User Behavior Disclaimer
7.2.1 External Factors Disclaimer
We will not take responsibility for the losses caused by irresistible third-party actions, and will do our best to assist in remediation and inform you.
7.2.2 Disclaimer for User Mistakes
We have the right to compensate you for any losses caused by your unlawful use, improper operation, or disclosure of your account information.
8. Dispute Resolution and Supplementary Rules
8.1 Dispute Resolution
8.1.1 Negotiation Priority
The disputes arising from this Ordinance were prioritized to be resolved through friendly negotiations at the designated email address ahmadsani1974@outlook.com.
8.1.2 Arbitration Solution
If negotiations fail, any party has the right to apply for arbitration to a well-known international arbitration agency recognized by both parties, and the arbitration ruling is the final ruling.
8.2 Applicability of Law and Supplementary Rules
8.2.1 Legal Applicability
This Ordinance applies the International General Business Rules and the laws and regulations of arbitration areas, prioritizing the application of regulations that favor the protection of users‘ rights and interests.
8.2.2 Contact and Effectiveness
Official contact email: ahmadsani1974@outlook.com, responsible for handling consultations, complaints and various claims; this Ordinance is effective from the date of publication and does not fully apply the relevant international laws and regulations.